Start Here - Adding Twilio to Topa.io

To get started with Topa.io, you have to signup to Twilio and add your API Key to Topa.io, then add a phone number, it takes 2-3 mins.

New Feature - You can add multiple Twilio Accounts / Sub Accounts to one Topa.io Account

One Twilio Sub Account Can Send 360 Voicemails Per Hour, so you may want to setup 1 sub account per customer if you are an agency. Here Is A Guide On Setting Up Sub Accounts

This is also handy to track how much you are spending in Twilio per customer, so we recommend it.

To get started, you have to signup to Twilio and add your API Key to Topa.io, then add a phone number, it takes 2-3mins.

Step 1 — Sign up for a Twilio account

  1. Go to Twilio’s website and click Sign Up.

  2. Enter your name, email, and password — or sign up quickly with Google.

  3. Verify your email (check your spam folder if you don’t see the code).

  4. Verify your telephone number when prompted.

✅ Twilio gives you some free test credits when you first sign up.

Here Is A Guide On Setting Up Twilio Sub Accounts


Step 2 — Buy a Twilio phone number

  1. In Twilio, go to Phone Numbers → Buy a Number.

  2. Purchase a number from the available list.

  3. Upgrade your account by adding a payment card.

    • You’ll need to add at least $10 credit before making real calls.

If you need to add a regulatory bundle for your country here is a guide.


Step 3 — Get your Twilio API details

  1. In Twilio, locate your API credentials (Account SID and Auth Token).

  2. Copy these details.


Step 4 — Connect Twilio to Topa.io

  1. In Topa.io, go to Twilio.

  2. Paste your Twilio API details.

  3. Once connected, go to Phone Numbers in Topa.io and click Sync.

  4. Your Twilio numbers will now appear in Topa.io.