About Ai Voicemails

Ai Voicemails go straight to your customers voicemail without them answering, it works best on mobile / cell phones.

How do Ai Voicemails work?

We make 2 calls, call A is sent first, and call B is sent once we know call A is ringing, most of the time this forces call B to go straight to voicemail. It works perfectly if someone has voicemail enabled, and does not have call waiting enabled. If they have call waiting enabled, call B might ring for longer before connecting to voicemail.

Typical results

Our customers typically get 3-10x better response rates on their SMS and Email campaigns by bolting on a Ai Voicemail to the send.

We find around 70% of customers can receive a Ai Voicemail directly to their voicemail. The other 30% don’t have voicemail enabled.

If you want to get technical…

Our platform shows detailed outcomes of every Ai Voicemail attempt. You can see that in the “Voicemail Records” reporting page.

We have some status codes you might want explaining, but are pretty much self explanatory:

  • Call B ended with status busy (no voicemail detected)

  • Invalid phone number

  • Call B ended with status: no-answer (no voicemail detected)

  • Human Answered - This means in the 1-2 seconds the phone rang, someone answered so we aborted leaving a voicemail. This can happen if call divert is not enabled on the destination phone.

  • Non-machine answer: unknown (no voicemail detected)

  • Call A ended with status: Failed (This is often a invalid number or call failed for another reason).

Which countries can I send Ai Voicemails To

You can send to every country, but you may need to enable geographic permissions in Twilio. Check here.

Each countries Voicemail system is a little different, we tune the algorithm to work differently in each country for best results.

We’ve listened to thousands of voicemails, and if your voicemail records show a successful voicemail has been sent, it will be 99%+ accurate for UK and 97%+ for the USA. We are constantly improving our Tech.

If you test in other countries, and get results you do not think are right, please email support@topa.io and we will tune our settings for your country.